Retail Store Associate (Seasonal)

Office Depot•Northville, MI

About The Position

As a part-time seasonal Retail Store Associate at Office Depot, you engage with customers in a friendly and knowledgeable manner, recommend products and services, and help create a positive shopping experience that drives sales. You contribute to a vibrant sales culture, maintain visual and merchandising standards, support freight and logistics activities, and prioritize customer satisfaction. The role supports a customer-centric environment, engagement with the local community, and a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous. Store Associates receive training in technology and print products and services to assist customers effectively, apply sales principles, and support the store’s success in Print and Technology. The position may require consent to periodic comprehensive background checks conducted by a third party.

Requirements

  • Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access.
  • Ability to use technology and POS systems to access information and process transactions.
  • Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory.
  • Good interpersonal and communication skills to build selling relationships with customers and coworkers.
  • Enjoy interacting with people and working in a customer-facing environment.
  • High school diploma or equivalent preferred.

Nice To Haves

  • Retail sales experience preferred.

Responsibilities

  • Proactively acknowledge and engage customers to support a positive customer-centric experience.
  • Use the selling program to recommend appropriate solutions and promote additional products and services.
  • Stay aware of planned advertisements, promotions, sales, and loyalty programs.
  • Maintain the store and print department according to company appearance guidelines, keeping areas neat, clean, and well stocked.
  • Follow standards for signage, labeling, and merchandise presentation.
  • Sort and stock merchandise according to guidelines and complete freight processes.
  • Keep the freight sorting area organized and set up according to guidelines.
  • Scan, investigate, and replenish inventory lows and outs daily.
  • Develop selling skills and product knowledge using the provided sales and service tools; complete required Tech, Print, and other applicable training and certifications.
  • Comply with company policies, procedures, and practices, and support loss prevention efforts.
  • Perform other duties as assigned.
  • Work safely and address potential hazards or concerns to support the company’s safety culture.

Benefits

  • 401(k)
  • Opportunities to move and grow within the organization.
  • Potential eligibility to participate in an incentive program, subject to the Incentive Plan terms and conditions.
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