Retail Store Associate

Sherwin-Williams • Salem, OR

9d • Onsite

About The Position

The Retail Store Associate works with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. The role focuses on excellent customer service, resolving customer concerns, maintaining product knowledge and store presentation standards, and achieving store sales goals. The position is part-time and based at Store #722070, 4507 Liberty Rd S, Salem, OR 97302, with pay of $17.00 per hour.

The role involves customer contact, potentially including minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuables. The company states that a criminal history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, vendors, contractors, and the public.

Candidates proceed through an online application, a digital video interview for qualified applicants, and an in-store interview for top candidates. Sherwin-Williams describes its purpose as inspiring and improving the world by coloring and protecting what matters, and says it supports employees through rewards, benefits, flexibility, career development, and connection with an inclusive team and broader communities.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without requiring employment work visa sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
• Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

• High School diploma or GED.
• At least one year of experience in a delivery, retail, or customer service position.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive, trust-based relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications as needed.
• Stock shelves and set up displays.
• Clean store equipment.
• Load and unload delivery trucks.
• Assist in making deliveries as needed.
• Maintain assigned areas in an in-stock and presentable condition.
• Remain knowledgeable about products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Benefits

• Sherwin-Williams refers candidates to its benefits website for a general description of benefits they may be eligible for if hired.
• The company describes benefits and support in areas including rewards, health and well-being, career development, and connection with an inclusive team and broader communities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed