Retail Store Associate (Bilingual in Spanish rerquired)

Sherwin-Williams • Spokane, WA

23d • Onsite

About The Position

The Retail Store Associate works with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. The role provides customer service, resolves customer concerns, maintains product knowledge and store presentation standards, and works toward store sales goals. The position is part-time at Store #703565, located at 5815 East Sprague, Spokane, WA 99212, with pay of $17.50 per hour. The role involves customer contact, including possible contact with minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuables. Sherwin-Williams states that a criminal-history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, vendors, contractors, and the public.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment visa status now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Nice To Haves

• Valid, unrestricted driver's license.
• At least a high school diploma or GED.
• At least one year of experience in a delivery, retail, or customer service position.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in accordance with policies and procedures.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications as needed.
• Stock shelves and set up displays.
• Clean store equipment.
• Load and unload delivery trucks.
• Assist in making deliveries as needed.
• Maintain assigned areas in an in-stock and presentable condition.
• Remain knowledgeable about products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Benefits

• Eligible for health benefits, including prescription savings and virtual physician visits.
• Retirement and savings benefits.
• Time-away-from-work package, including vacation, holidays, and military leave.
• Part-time regular employees not covered by a collective bargaining agreement may receive 0–9 paid holidays throughout the calendar year.
• Washington non-exempt employees accrue paid sick leave at one hour per 40 hours worked; Seattle employees accrue one hour per 30 hours worked.
• Up to four workweeks of paid military leave in a 12-month rolling calendar period for qualifying service.
• Paid bereavement leave: five days following the death of an immediate family member and three days following the death of another family member.
• Part-time employees receive paid vacation after their first year of hire, consistent with the part-time vacation policy.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed