About The Position

The Retail Stock Support Associate is responsible for functions related to the flow of new merchandise for a brand-specific vendor and completes other vendor-specific operational tasks as needed. The role supports shipment processing, floor readiness, stock replenishment, stockroom organization, and shortage prevention while maintaining a clean, safe, and customer-ready store environment. This is a part-time position; part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and colleague availability.

Requirements

  • Minimum 1 year of previous merchandising or retail experience.
  • Ability to effectively communicate and present information to customers, peers, and all levels of management.
  • Basic math skills, including addition, subtraction, multiplication, and division.
  • Ability to use a calculator.
  • Self-starter who can work independently and as part of a team, with good time-management skills.
  • Strong organizational skills and attention to detail.
  • Ability to follow through on projects in a timely manner.
  • Comfort using RF equipment.
  • Flexible with scheduling and available to work retail hours, which may include days, evenings, weekends, and holidays.

Nice To Haves

  • High school degree or equivalent preferred.

Responsibilities

  • Make the customer the number one priority.
  • Complete general shipment processing in accordance with productivity standards and timelines, and ensure floor readiness.
  • Hang or fold merchandise and place it on racks for delivery to the selling floor.
  • Assist the Omni Operations Manager with moving fixtures and merchandise for new products, season changes, and clearance sets.
  • Assist with replenishing stock on the sales floor.
  • Maintain stockroom organization and housekeeping.
  • Process damages, transfers, and return-to-vendor merchandise.
  • Maintain customer readiness by delivering a clean, neat, easy-to-shop store environment.
  • Follow shortage programs and procedures related to receiving.
  • Adhere to safety and security policies and procedures.
  • Ensure shortage prevention initiatives are executed.
  • Perform other vendor-specific duties and other duties as assigned.
  • Maintain regular, dependable attendance and punctuality.
  • Foster acceptance and respect to strengthen relationships and ensure authentic connections with colleagues, customers, and communities.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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