About The Position

As an Administrative Support Team (AST) Colleague, you help keep the store running smoothly behind the scenes. You support daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, and coordinating internal communications. Your work includes overseeing scheduling, managing cash office operations, facilitating new-hire onboarding, and supporting colleague engagement so store leadership and teams can focus on customer service. You serve as a key contact for store colleagues and leadership and act as a liaison for HR-related matters. You coordinate new-hire paperwork, onboarding, and training sessions; maintain store recognition programs; distribute reports; balance the vault; and support maintenance requests. Professionalism, discretion, and attention to detail help you maintain a well-organized and supportive store environment. The role also involves customer and colleague interactions, completing tasks accurately and professionally, communicating clearly, and collaborating to support store results. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. Schedules include weekend shifts, and availability for days, evenings, weekends, and holidays is required.

Requirements

  • 1–2 years of related experience required.
  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to handle electronic devices.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to talk, lift, move constantly, stand, reach with arms and hands, stoop, kneel, crouch, and climb ladders, including reaching above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Maintain an organized Store Management Office and support daily store operations.
  • Handle administrative and human resources functions and coordinate internal communications.
  • Oversee scheduling and manage cash office operations.
  • Facilitate new-hire paperwork, onboarding, and training sessions.
  • Support colleague engagement and maintain store recognition programs.
  • Serve as a point of contact for colleagues and leadership and liaise on HR-related matters.
  • Distribute reports, balance the vault, and support maintenance requests.
  • Communicate and collaborate with customers, colleagues, and supervisors.
  • Complete tasks accurately and professionally, including reports and daily operations.
  • Support customer service and help achieve individual and store results.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups.
  • Volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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