Retail Merchandising Support Associate, Kings Plaza - Part Time

Macy's•Crystal, MN
•$17 - $21•Onsite

About The Position

As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless and inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the sales floor’s visual appeal, maintain organized and shoppable displays, and ensure pricing and promotional signage is accurate and current. You provide a visible, welcoming presence, greet customers, and offer assistance. You collaborate with colleagues across departments to support sales and foster a positive, hospitable environment. Daily work includes preparing and organizing the sales floor, supporting visual merchandising by updating mannequins and resetting layouts, and aligning merchandise presentation with company directives. You engage customers by listening to their needs and providing thoughtful assistance. You maintain the sales floor and fitting rooms, update signs and prices, replenish merchandise, and support merchandise moves. You share loyalty program benefits, help customers with their needs, thank them, and work with the team to restock and prepare the department for the next day. You take pride in your work, pursue improvement, and contribute to individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, with schedules dependent on business needs and colleague availability. Weekend shifts are required. The role requires flexible availability, including days, evenings, weekends, and holidays.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to connect with customers, help achieve store sales goals, and participate in sales-boosting events.
  • Ability to create a welcoming, friendly environment and foster meaningful conversations and connections.
  • Ability to learn about store products and provide customers with guidance based on their needs, product features, and choices.
  • Responsibility for acquiring new customers by opening credit accounts and sharing loyalty benefits.
  • Ability to effectively use point-of-sale technology and digital tools.
  • Ability to work with colleagues at all levels and across departments.
  • Ability to meet daily sales goal challenges.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Execute merchandise movement and placement strategies.
  • Enhance the visual appeal of the sales floor and maintain organized, shoppable displays.
  • Ensure pricing and promotional signage is accurate and up to date.
  • Prepare and organize the sales floor and support visual merchandising by updating mannequins and resetting layouts in line with company directives.
  • Welcome customers, listen to their needs, and provide thoughtful assistance and product guidance.
  • Recover the sales floor and fitting rooms, update signs and pricing, replenish merchandise, and support merchandise moves.
  • Share loyalty program benefits and help acquire new customers by opening credit accounts.
  • Use point-of-sale technology and digital tools to support transactions and the shopping experience.
  • Collaborate across departments to support sales, meet shared goals, and elevate the customer experience.
  • Restock and reorganize the department and prepare the space for the next day.
  • Work toward daily sales goals and contribute to individual and store results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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