Retail Shift Lead - Fashion Valley

Pressed•San Diego, CA

8d•Onsite

About The Position

The Shift Lead guides guests on their wellness journeys and helps create vibrant in-store experiences. They lead by example, drive results through confident selling, and foster warmth, care, and connection. Shift Leads prepare products, sample juices, and mentor team members while supporting guest experience, sales, team development, daily store operations, inventory, and compliance.

Requirements

Passion for health, wellness, and exceptional guest experiences.
Strong communication skills and a guest-first mindset.
Team-oriented approach and ability to lead by example.
Ability to work in a fast-paced food and beverage or retail environment.
Ability to stand, walk, bend, stoop, and reach throughout the shift.
Ability to lift and carry up to 50 lbs.
Ability to work flexible schedules, including nights, weekends, and holidays.
Must be legally authorized to work in the U.S. without restriction.

Nice To Haves

Experience in food service, hospitality, or retail.

Responsibilities

Deliver a friendly guest experience, including warm welcomes and gracious goodbyes.
Engage guests through product sampling and storytelling about ingredients and benefits.
Recommend products, enroll new members in loyalty programs, and help exceed sales goals.
Follow Mystery Shop guidelines and help the store reach a 100% score.
Support and guide team members throughout shifts.
Help onboard and train new team members by modeling company standards.
Model a safe, inclusive, and respectful environment.
Prepare, serve, and package wellness bowls, Freeze, and juice orders.
Fulfill in-store and third-party delivery orders.
Maintain cleanliness and organization, including storage areas and restrooms.
Cut fruit, clean equipment, and uphold food safety standards.
Open and close the store as scheduled and complete daily checklists.
Assist with inventory organization and restocking.
Share guest feedback and operational insights with the General Manager.
Ensure compliance with company policies and procedures.