Retail Service Technician STM 320

Southern Tire Mart•West Monroe, LA

16h•Onsite

About The Position

Southern Tire Mart is seeking a motivated and skilled Retail Service Technician to join our team. This role involves performing a variety of tire and light mechanical services for our retail customers. You will be responsible for mounting, balancing, rotating, and repairing tires, as well as conducting vehicle inspections and performing preventative maintenance. The ideal candidate will have a passion for automotive service, excellent customer service skills, and a commitment to safety and efficiency.

Requirements

Must be 18 years or older.
Valid driver’s license with a clean driving record.
Must pass a pre-employment drug screen.
Ability to lift/move up to 100 lbs. with or without mechanical assistance.
Comfortable working in a fast-paced, physically active environment.
Strong attention to detail and commitment to safety.

Nice To Haves

Previous experience in tire or automotive service preferred, but not required.

Responsibilities

Perform tire and light mechanical services for retail customers, including mounting, balancing, rotating, and repairing tires.
Conduct vehicle inspections and perform preventative maintenance services.
Assist customers with tire selection, explaining product features and benefits.
Perform basic mechanical repairs such as brakes, alignments, oil changes, and suspension work.
Operate tire-changing, balancing, and alignment equipment safely and efficiently.
Maintain clean and organized work areas while following all safety and company procedures.
Support inventory control by assisting with stocking, unloading deliveries, and maintaining accurate records.
Provide excellent customer service and communicate clearly with service advisors and management.