Retail Security Systems Account Executive

Johnson Controls • Boca Raton, FL

8d • $97,000 - $152,000 • Hybrid

About The Position

At Sensormatic Solutions, a division of Johnson Controls, we bring together diverse data and insights with our intelligent operating platform to drive improved shopper experiences and retail outcomes. Our innovative solutions (Loss Prevention, ShopperTrak, and Inventory Intelligence) enhance customer experiences and enable retailers to build seamless, streamlined shopping environments.

The Retail Security Systems Account Executive is responsible for winning new business and expanding existing customer relationships across assigned retail accounts. The role combines complex solution selling, account management, and customer issue resolution to help deliver profitable growth, long-term retention, and repeat business.

Requirements

• BS/BA degree in Business, Marketing, Engineering, or equivalent field experience.
• Minimum of 6 years of sales or sales management experience within the retail sector.
• Demonstrated consistent record of achieving performance goals.
• Experience with product and solution selling.
• Experience selling to retailers.
• Experience selling loss prevention systems and/or products at the C-level.
• Strong communication, relationship-building, negotiation, and presentation skills.
• Ability to manage multiple accounts, priorities, and stakeholder expectations in a complex sales environment.

Nice To Haves

• Experience selling into the retail vertical, ideally to C-level stakeholders in Information Technology, Store Operations, Loss Prevention, or Supply Chain

Responsibilities

• Create new market share by selling a broad range of loss prevention products and services to targeted opportunities and existing customers.
• Personally contact and secure profitable new business through relationships with multiple-level contacts within large retail customer organizations.
• Manage assigned accounts across opportunity identification, pre-sales planning, deal execution, post-sales installation planning, and follow-up.
• Support post-sales satisfaction by resolving customer issues related to invoicing, service, and other account matters.
• Maintain strong relationships across your account portfolio to support retention, expansion, and long-term customer value.
• Coordinate with clients, engineers, and manufacturing teams to define product specifications and support successful implementation.
• Present solutions and value propositions to customers and close sales on terms that are mutually satisfactory to the customer and Johnson Controls.
• Develop annual, quarterly, monthly, and weekly plans aligned to business growth opportunities and company objectives.
• Share market and product intelligence with regional sales colleagues to help identify additional growth opportunities.
• Own results by meeting and exceeding financial targets while maintaining disciplined focus on the metrics that drive performance.
• Apply a strong understanding of every stage of the sales cycle, from prospecting and qualification through negotiation and close.
• Build trust with customers and internal partners by acting with accountability, integrity, and a strong sense of ownership.
• Stay close to the work, remove barriers for customers, and act quickly on issues that could affect service, invoicing, or delivery.
• Use continuous improvement, candid communication, and practical problem-solving to strengthen account performance over time.
• Work as one team with clients, engineers, manufacturing teams, and regional sales colleagues to deliver a seamless customer experience.
• Embrace new tools, methods, and ideas that improve sales execution, planning, and customer engagement.
• Build and maintain the relationships needed to protect retention, grow share of wallet, and create repeat business.

Benefits

• Competitive salary
• Paid vacation/holidays/sick time - 15 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
• Extensive product and on the job/cross training opportunities with outstanding resources
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• Competitive Sales Incentive Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior