About The Position

As a Retail Seasonal Consultant at Swarovski, you will provide exceptional customer service, create memorable brand experiences, and inspire customers with your passion for the company’s products. You will build customer relationships through storytelling and loyalty programs, contribute to individual and team sales goals, and help maintain a welcoming and organized store environment. You will also keep current on product knowledge and use digital tools to enhance the customer experience. Swarovski offers employee discounts, an employee assistance program, product and personal training, and opportunities to develop toward leadership or specialist roles. The company describes sustainability, responsibility, inclusion, and individuality as central to its brand.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curious, empathetic, results-driven team player with a commercial mindset.
  • Digitally savvy and comfortable using retail technology.
  • Confident expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development support and opportunities to grow into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.
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