About The Position

As a Retail Seasonal Consultant at Swarovski, you will deliver exceptional customer service, create memorable brand experiences, and inspire customers with your passion for Swarovski products while achieving sales goals and contributing to a vibrant team. You will build customer relationships through storytelling, promote loyalty programs, and help maintain a welcoming and organized store environment. You will stay current on product knowledge and use digital tools to enhance the customer experience. Swarovski supports employee growth through comprehensive product and personal training. Sales Consultants may develop into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.

Requirements

  • Excellent, proven customer service skills and a personality that builds trust.
  • Curiosity, empathy, a results-driven approach, and ability to work as a team player with a commercial mindset.
  • Digital proficiency and comfort using retail technology.

Nice To Haves

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting customer relationships and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Keep product knowledge current and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
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