Seasonal Retail Sales Associate, Christiana

Macy's•Newark, DE
•$15 - $20

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. Through product knowledge, customer engagement, and effective selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. The role includes helping maintain a clean, organized, and inviting shopping environment. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and ensuring the sales floor is ready for customers. They engage customers in friendly conversations, maintain merchandise and displays, process damages and vendor returns, update signs and pricing, and support merchandise moves. They share loyalty program benefits and provide a thoughtful close to each customer interaction. Teamwork, ongoing learning, and striving for individual and store results are also important aspects of the role. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and willingness to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, eager to start a new venture, and able to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Provide a warm welcome and personalized recommendations by understanding customers’ needs and connecting them with products and services.
  • Engage customers, build relationships, and use effective selling behaviors to achieve daily sales goals and encourage loyalty.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor clean, organized, prepared, and inviting.
  • Merchandise new receipts, process damages and select merchandise for vendor return, update signs and pricing, and support merchandise moves.
  • Share the benefits of the Loyalty program and provide a sincere, helpful close to customer interactions.
  • Collaborate with colleagues and contribute to learning, customer service, and individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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