Seasonal Retail Sales - Holiday Gift Shop - Bellevue Square

Nordstrom•Bellevue, WA

2d•$25 - $26•Onsite

About The Position

Nordstrom is hiring a seasonal retail sales employee for its Holiday Gift Shop at Bellevue Square. The role focuses on delivering excellent customer service, building customer relationships, providing fashion and product guidance, and meeting personal sales goals. Employees contribute to Nordstrom’s service culture and help customers find items that suit their needs and style. Responsibilities vary by department and may include assisting customers with apparel, shoes, children’s products, jewelry, handbags, accessories, or luggage. Sales employees help customers choose products, offer styling and fit guidance, explain product features, and follow up to build lasting relationships. The position requires a flexible schedule to support business needs, including evenings, weekends, holidays, and peak periods. Hours vary by week, and employees may occasionally support other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery; participate in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Build customer relationships through follow-up using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule, including evenings, weekends, holidays, and peak periods, and occasionally support other departments.
Depending on the department, assist customers with product selection, styling, sizing, fit, footwear, accessories, and related product knowledge.