Seasonal Retail Sales - Holiday Gift Shop - Bellevue Square

Nordstrom • Bellevue, WA

21h • Onsite

About The Position

Nordstrom is hiring seasonal retail sales employees for its Holiday Gift Shop at Bellevue Square. In this professional sales role, employees provide attentive customer service, build relationships, share fashion and product expertise, and meet personal sales goals. Depending on the department, employees may help customers with apparel, shoes, kids’ merchandise, jewelry, handbags, accessories, or luggage. The role includes personalized recommendations, styling and fit guidance, product education, and follow-up to build customer loyalty.

Employees deliver Nordstrom’s 5-Point Selling Standard, grow a personal customer base using in-store interactions, outreach, and digital tools, and keep the department customer-ready. The schedule varies with business needs and may include evenings, weekends, holidays, event shifts, and occasional support for other departments. The position requires continuous movement and handling merchandise during shifts.

Requirements

• Genuine passion for fashion, styling, and customer experience.
• Self-motivated, goal-oriented approach and a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• Team-first mindset and willingness to help teammates and the department succeed.
• Comfort with technology and digital selling tools.
• Ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.
• Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
• Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

• Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Offer honest, confident style and fit feedback to earn customer trust and loyalty.
• Set and achieve personal sales goals and remain accountable for results.
• Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
• Stay current on product knowledge and trends and serve as a trusted style resource.
• Communicate openly, contribute to a positive team environment, and help keep the department productive.
• Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
• Provide personalized service and product guidance appropriate to the assigned department.
• Work a flexible schedule based on business needs, including evenings, weekends, and peak periods, and occasionally support other departments.

Benefits

• Medical, vision, and dental coverage options.
• Retirement benefits.
• Paid time away and PTO accruals.
• Life insurance and disability insurance options.
• Merchandise discount.
• Employee Assistance Program (EAP) resources.
• Holidays.
• Position may be eligible for performance-based incentives or bonuses.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed