Seasonal Retail Sales Support Specialist - Hugo Boss Sportswear, Glendale Galleria - Full Time

Macy's • Glendale, CA

1d • $18 - $24

About The Position

The Vendor Paid Merchandise Selling Support Colleague assists customers with product selection, executes merchandise standards, and maintains selling-floor presentations for the brand or vendor they represent. As a product expert for the funding vendor, the colleague supports customer-readiness standards by providing a memorable customer experience and maintaining a neat, clean, and organized shopping environment. This is a seasonal role supporting Hugo Boss Sportswear at the Glendale Galleria.

Requirements

• No specific educational accomplishments are necessary.
• Exceptional customer service skills.
• Strong merchandising skills.
• Ability to communicate and present information effectively to customers, peers, and all levels of management.
• Basic math skills, including addition, subtraction, multiplication, and division.
• Ability to use a calculator.
• Ability to work independently with minimal supervision.
• Ability to multitask in a fast-paced environment.
• Ability to collaborate as a team member.
• Energetic and positive attitude, with strong communication and interpersonal skills.
• Vision and creativity.
• Flexible scheduling and availability to work retail hours, which may include days, evenings, weekends, and/or holidays.
• Ability to meet physical requirements including lifting at least 30 pounds, standing for at least two consecutive hours, moving, reaching, stooping, kneeling, crouching, and climbing ladders.
• Ability to perform close-vision and color-vision tasks, including reaching above eye level.
• Ability to frequently use computers and other technology needed for job functions.

Responsibilities

• Make the customer the top priority.
• Use product knowledge to increase sales by educating and assisting customers with product choices.
• Help maintain and recover the selling floor, ensuring sizes, colors, and styles are available.
• Maintain appropriate selling-floor presentations and promote events and merchandise assortments.
• Keep fitting rooms customer-ready by promptly clearing brand-specific merchandise and returning it to the appropriate selling-floor area.
• Provide a friendly and helpful customer experience.
• Drive and exceed department goals by executing Macy’s initiatives to drive business.
• Communicate with vendors, Customer Experience Managers, Omni Operations Managers, and Style Merchandise Managers to support sales and event promotions.
• Follow safety and security policies and procedures.
• Complete other customer-facing tasks as needed.
• Maintain regular, dependable attendance and punctuality.
• Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed