Seasonal Retail Sales Support Specialist - Hugo Boss Sportswear, Los Cerritos Center - Full Time
About The Position
The Vendor Paid Merchandise Selling Support Colleague supports the Hugo Boss Sportswear brand by assisting customers with product selection, applying product expertise, executing merchandise standards, and maintaining selling-floor presentations. The role helps ensure a memorable customer experience and a neat, clean, organized, and customer-ready shopping environment. The position includes maintaining merchandise availability and presentation, supporting sales and promotional events, keeping fitting rooms customer-ready, and communicating with vendors and Macy’s managers. Colleagues must follow safety and security procedures, provide friendly customer service, and attend work dependably and punctually. The role is seasonal and full-time at Los Cerritos Center.
Requirements
- Exceptional customer service skills.
- Strong merchandising skills.
- Ability to communicate and present information effectively to customers, peers, and all levels of management.
- Basic math skills, including addition, subtraction, multiplication, and division.
- Ability to use a calculator.
- Ability to work independently with minimal supervision.
- Ability to multitask in a fast-paced environment.
- Ability to collaborate as a team member.
- Energetic and positive attitude, with strong communication and interpersonal skills.
- Vision and creativity.
- Flexible scheduling and availability for retail hours, which may include day, evening, weekends, and/or holidays.
- Ability to lift at least 30 pounds and to stand for at least two consecutive hours; the role also involves constant moving, reaching, stooping, kneeling, crouching, and climbing ladders.
- Ability to perform reaching above eye level and tasks requiring close vision and color vision.
- Frequent use of computers and other technology.
Responsibilities
- Make the customer the top priority.
- Use product knowledge to increase sales by educating and assisting customers with product choices.
- Help maintain and recover the selling floor, ensuring all sizes, colors, and styles are available.
- Maintain appropriate selling-floor presentation and promote events and merchandise assortments.
- Keep fitting rooms customer-ready by promptly clearing brand-specific merchandise and returning it to the appropriate selling-floor area.
- Provide a friendly and helpful customer experience.
- Drive and exceed department goals by executing Macy’s initiatives to support the business.
- Communicate with vendors, Customer Experience Managers, Omni Operations Managers, and Style Merchandise Managers to support sales and event promotions.
- Follow all safety and security policies and procedures.
- Complete other customer-facing tasks as needed.
- Maintain regular, dependable attendance and punctuality.
- Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
