Seasonal Retail Sales Support Specialist - Tailored Clothing - Peerless, Hugo & Brooks, Biltmore Fashion Park - Full Time
About The Position
The Vendor Paid Merchandise Selling Support Colleague assists customers with product selection, executes merchandise standards, and maintains selling-floor presentations for the brand or vendor they represent. As a product expert for the vendor funding the role, the colleague supports customer-readiness standards by delivering a memorable customer experience and maintaining a neat, clean, and organized shopping environment. The position is seasonal and full-time. Full-time colleagues are typically scheduled to work 30 or more hours per week, with hours dependent on business needs and colleague availability.
Requirements
- Exceptional customer service skills.
- Strong merchandising skills.
- Ability to communicate and present information effectively to customers, peers, and all levels of management.
- Basic math skills, including addition, subtraction, multiplication, and division.
- Ability to use a calculator.
- Ability to work independently with minimal supervision.
- Ability to multitask in a fast-paced environment.
- Ability to collaborate as a team member.
- Energetic and positive attitude, with strong communication and interpersonal skills.
- Vision and creativity.
- Flexible scheduling and availability to work retail hours, which may include days, evenings, weekends, and/or holidays.
- Ability to lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 30 pounds; stoop, kneel, crouch, and climb ladders; and perform close, above-eye-level, and color-vision tasks.
- Frequent use of computers and other technology to perform job functions.
Responsibilities
- Make the customer the top priority.
- Use product knowledge to increase sales by educating and assisting customers with product choices.
- Help maintain and recover the selling floor, ensuring sizes, colors, and styles are available.
- Maintain selling-floor presentation by promoting events and merchandise assortments.
- Keep fitting rooms customer-ready by promptly clearing brand-specific merchandise and returning it to the appropriate selling-floor area.
- Provide a friendly and helpful customer experience.
- Drive and exceed department goals by executing Macy’s initiatives to grow the business.
- Communicate with vendors, Customer Experience Managers, Omni Operations Managers, and Style Merchandise Managers to support sales and event promotions.
- Follow all safety and security policies and procedures.
- Complete other customer-facing tasks as needed.
- Maintain regular, dependable attendance and punctuality.
- Foster acceptance and respect, strengthening relationships and authentic connections with colleagues, customers, and communities.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
