Retail Sales Support Specialist - Guess Mens and Womens, Aventura - Part Time
About The Position
The Retail Sales Support Specialist supports Guess Men’s and Women’s merchandise at Macy’s Aventura. The role assists customers with product selection, applies merchandise standards, and maintains the vendor’s selling-floor presentation. As a product expert for the vendor, the colleague supports customer-readiness standards by creating a memorable customer experience and keeping the shopping environment neat, clean, and organized. The position is part-time. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and colleague availability. The role may require retail hours during the day, evenings, weekends, and/or holidays.
Requirements
- No specific educational accomplishments are necessary.
- Exceptional customer service skills.
- Strong merchandising skills.
- Ability to effectively communicate and present information to customers, peers, and all levels of management.
- Basic math skills, including addition, subtraction, multiplication, and division.
- Ability to use a calculator.
- Ability to work independently with minimal supervision.
- Ability to multitask in a fast-paced environment.
- Ability to collaborate as a team member.
- Energetic and positive attitude, with strong communication and interpersonal skills.
- Vision and creativity.
- Flexible scheduling and availability to work retail hours, which may include days, evenings, weekends, and/or holidays.
- Ability to meet physical demands including lifting at least 30 pounds, standing for at least two consecutive hours, constant movement, reaching, stooping, kneeling, crouching, and climbing ladders.
- Ability to perform frequent computer and technology use required for job functions.
Responsibilities
- Make the customer the top priority.
- Use product knowledge to increase sales by educating and assisting customers with product choices.
- Maintain and recover the selling floor, ensuring sizes, colors, and styles are available.
- Maintain appropriate selling-floor presentation by promoting events and merchandise assortments.
- Keep fitting rooms customer-ready by promptly clearing brand-specific merchandise and returning it to the appropriate selling-floor area.
- Provide a friendly and helpful customer experience.
- Drive and exceed department goals by executing Macy’s initiatives to drive business.
- Communicate with vendors, Customer Experience Managers, Omni Operations Managers, and Style Merchandise Managers to support sales and event promotions.
- Follow safety and security policies and procedures.
- Complete other customer-facing tasks as needed.
- Maintain regular, dependable attendance and punctuality.
- Foster acceptance and respect, building authentic connections with colleagues, customers, and communities.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
