Retail Sales Supervisor

Living Spaces•Grand Prairie, TX

About The Position

The Retail Sales Supervisor develops the team’s sales proficiency and guest engagement skills to achieve revenue and budgeted sales targets. The role supports team members’ development, helps ensure appropriate staffing and scheduling, models the Living Spaces Guest Engagement Sales Model, and leads sales-floor and guest-engagement activities when assigned. The supervisor also helps resolve escalated guest situations, works with Retail Sales Managers toward sales goals, and contributes to a positive store culture and a strong talent bench.

Requirements

High school diploma or GED equivalent.
Five years of retail experience in a direct customer-interactive environment.
Three years of supervisory experience.
Proficient experience with Microsoft Office programs.
An equivalent combination of education and experience will be considered.

Nice To Haves

High-volume retail experience.
Experience working with Tableau.

Responsibilities

Support and develop each team member through the sales proficiency process.
Help ensure the retail store team is accurately staffed.
Assist with schedules that match team-member skills to guest demand.
Role-model the Living Spaces Guest Engagement Sales Model during sales engagements.
Execute Sales Floor Leadership and Guest Engagement Leadership responsibilities when assigned.
Ensure the team completes ongoing development training.
Ensure style guide directives are executed.
Ensure store teams complete daily task lists.
Help address escalated guest situations and resolutions.
Comprehend, interpret, and apply data to assess the current departmental focus.
Partner with Retail Sales Managers to meet and exceed sales goals.
Develop team members to build a strong talent bench for organizational growth.
Conduct regular check-ins, one-on-one meetings, and performance-management sessions to provide feedback, support career advancement, and develop skills for future success.
Cultivate a positive store culture by acting as a servant leader and prioritizing guest and team-member experiences.
Implement initiatives that boost morale and engagement while meeting business goals.

Benefits

Team bonus based on meeting specific goals and KPIs for eligible Retail, Guest Services, and Distribution Center Team Members.
Medical insurance for eligible full-time team members.
Dental insurance for eligible full-time team members.
Vision insurance for eligible full-time team members.
401(k) with Company match for full-time and part-time team members.
Vacation for eligible full-time team members or as otherwise required by applicable law.
Paid sick leave for full-time and part-time team members.
Flex or Health Spending Account for eligible full-time team members.
Employee Assistance Program for full-time and part-time team members.
Holiday pay for eligible full-time team members.
Life insurance for eligible full-time team members.
Overtime pay is available for eligible, non-exempt team members.
Reimbursement for expenses as required by applicable law and Company policy.