2026 - A - US - Retail Sales Supervisor, Sandro - Paris, Williamsburg, Brooklyn
About The Position
SMCP is seeking a Sales Supervisor for Sandro in Williamsburg, Brooklyn. The role leads by example to deliver a personalized, high-quality client experience, build customer relationships, and achieve individual and team sales goals. The supervisor reinforces branded service standards, educates customers about products, provides styling guidance, and helps create memorable shopping experiences. The position also mentors and coaches sales associates, develops their selling skills and product knowledge, and fosters a motivated, high-performing team. The supervisor supports store operations and presentation, including maintaining the selling floor, replenishing products, assisting with back-of-house processes, handling cash, tracking KPIs, and helping with opening and closing procedures. This role offers a potential career path to Assistant Store Manager or other opportunities within SMCP.
Requirements
- 1–2 years of sales or service experience.
- Flexible availability, including evenings, weekends, and holidays.
- Adaptability and flexibility with scheduling to meet business needs.
- Strong communication skills; friendly, outgoing, and persuasive.
- Leadership ability and willingness to mentor others.
- Passion for fashion and an eye for Parisian chic and luxury retail.
- Ambition and drive to grow into an Assistant Store Manager role.
Nice To Haves
- Some supervisory background.
- Social media savvy.
Responsibilities
- Set an example for clienteling and customer service.
- Coach and mentor associates to improve selling skills, service techniques, and product knowledge.
- Foster a motivated, high-performing team culture.
- Build client relationships through personalized service and follow-ups.
- Provide styling guidance and create an exceptional shopping experience.
- Meet personal sales targets and drive team sales performance.
- Maintain organized and visually appealing selling-floor standards.
- Oversee product replenishment and keep inventory aligned with demand.
- Handle customer concerns professionally and work toward positive outcomes.
- Support back-of-house processes, including cash handling and KPI tracking.
- Assist with opening and closing procedures.
- Promote sales and KPI results in a results-driven environment.
Benefits
- Competitive base hourly pay, individual commission, and sales incentives.
- 50% shopping discount and seasonal wardrobe offering.
- Cell phone contribution.
- Health, dental, life insurance, and disability coverage.
- Employer-matched 401(k).
- Paid time off, including vacation, sick time, and holidays.
- Paid parental leave.
- Pet benefits.
- Employee Assistance Program (EAP), including personalized guidance, expert care, and mental health support.
- MAVEN Family Planning support.
- Product knowledge training and industry insights.
- Opportunity to participate in the Retail Stylist Program.
- Mentorship and professional development support.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
