Retail Sales Specialist - Polo, Natick Collection - Full Time

Macy's•Natick, MA

4d•$17 - $22

About The Position

The Retail Sales Specialist is affiliated with a specific vendor brand and uses vendor product knowledge and selling skills to drive brand sales. The role focuses on creating an enhanced shopping experience, delivering exceptional service, prioritizing customer needs, and communicating customer opportunities to store leadership and vendor representatives.

Requirements

At least 1 year of previous merchandising or retail experience.
Ability to effectively communicate and present information to customers, peers, and all levels of management.
Basic math skills, including addition, subtraction, multiplication, and division, and ability to use a calculator.
Self-starter.
Ability to work independently and as part of a team.
Good time-management skills.
Ability to follow through on projects in a timely manner.
Comfort using computers and frequent use of RF equipment.
Flexible schedule and availability to work retail hours, which may include days, evenings, weekends, and/or holidays.
High school diploma or equivalent candidates are encouraged to apply.

Responsibilities

Deliver a memorable customer experience and make the customer the priority.
Drive vendor sales by demonstrating exceptional selling skills.
Partner with the Customer Experience Manager to identify opportunities that can increase sales.
Use product knowledge to educate and assist customers in making the best choice.
Convert customers into clients.
Maintain a clean, neat, and easy-to-shop store environment and execute shortage-prevention initiatives.
Perform other customer-facing, vendor-specific duties as needed and other duties as assigned.
Maintain regular, dependable attendance and punctuality.
Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice