Retail Sales Specialist - Mobile Phones

Best Buy•Citrus Heights, CA
•Onsite

About The Position

As a Retail Sales Specialist in the mobile phone department, you’ll provide shoppers with personalized solutions that meet their mobile needs while driving sales. You’ll use your people skills and passion for technology to create positive customer experiences, with ongoing training and self-guided learning to help you showcase the latest mobile phones, accessories, and services. In addition to hourly base pay, the role offers performance bonuses for processing qualifying activated devices.

Requirements

  • Must be at least 18 years old.
  • Ability to work successfully as part of a team.

Nice To Haves

  • Three months of experience working in customer service, sales, or related fields.

Responsibilities

  • Use training to engage with customers, provide complete solutions, and create positive experiences.
  • Use available tools to stay current on promotional initiatives and help drive profitable growth.
  • Discover customers’ current and long-term technology needs to generate future opportunities.
  • Continuously improve existing skills and acquire new ones.
  • Maintain specified department merchandising and organization.

Benefits

  • $5 bonus for qualified upgrades and prepaid activations.
  • $10 bonus for new line activations.
  • $30 bonus for Lively activations and SIM cards.
  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leave of absence options and potential pay sources, based on eligibility.
  • Paid time off for full-time and part-time employees, subject to applicable factors.
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