About The Position

As a Retail Sales Specialist in the mobile phone department, you will provide shoppers with personalized solutions for their mobile needs while driving sales and creating positive customer experiences. You will use your people skills and interest in technology to present mobile phones, accessories, and services. Ongoing training and self-guided learning are provided to help you stay current. In addition to hourly base pay, qualifying device activations may earn performance bonuses. Best Buy describes its purpose as enriching lives through technology by humanizing and personalizing technology solutions in stores, online, and in customers’ homes. The company says it supports and values employees and aims to provide a workplace where employees can bring their authentic selves.

Requirements

  • Must be at least 18 years old.
  • Ability to work successfully as part of a team.

Nice To Haves

  • Three months of experience working in customer service, sales, or a related field.

Responsibilities

  • Use skills learned through training to engage customers, provide complete solutions, and create positive experiences.
  • Use available tools to stay current on promotional initiatives and help drive profitable growth.
  • Discover customers’ current and long-term technology needs to generate future opportunities.
  • Continuously improve existing skills and acquire new ones through the company’s learning culture.
  • Maintain specified department merchandising and organization.

Benefits

  • Bonuses for qualifying upgrades and prepaid activations, new-line activations, and Lively activations and SIM cards, at the stated amounts.
  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leave of absence options and potential pay sources, based on eligibility and applicable circumstances.
  • Paid time off for eligible full-time and part-time employees, subject to location, employment status, pay classification, and service.
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