Retail Sales Specialist

Charter Communications • Charlotte, NC

1d • Onsite

About The Position

As a Retail Sales Specialist at Spectrum, you will promote and sell the company’s products and services to new and existing customers while serving as a customer-facing representative. The role focuses on enhancing the customer experience and contributing to exceptional customer care at the store level. Compensation starts at $18 per hour, with the potential to earn $22.50 per hour through commission and incentives. The posting also mentions free and discounted internet, TV, and mobile services, and opportunities for a long-term career.

Requirements

• High school diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• Comfort using personal technology, including mobile devices and video platforms, and proficiency with computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English.
• Ability to prioritize, organize, manage multiple tasks, and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Ability to perform well in a fast-paced team environment.
• Effective communication with employees and customers in person, by phone, and in writing.
• Strong interpersonal skills for building partnerships across the organization.
• Self-motivation, a competitive spirit, and a desire to exceed sales goals.
• Positive and professional demeanor, attention to detail, and problem-solving skills.
• Ability to work a flexible schedule and maintain regular attendance.
• Ability to lift up to 35 pounds and stand for prolonged periods.
• Ability to adhere to Spectrum’s dress code.

Nice To Haves

• Knowledge of the latest technology and devices.
• 1–5 years of sales or customer service experience.
• 1–3 years of telecommunications or wireless experience.

Responsibilities

• Enhance the customer experience while meeting sales, service, and operational goals.
• Identify sales opportunities and create effective customer experiences through product support and education.
• Build positive customer relationships by listening effectively, overcoming objections, and communicating the value of products.
• Maintain knowledge of products, pricing, promotions, and visual standards while minimizing product losses.
• Help maintain a welcoming store atmosphere and clean retail experience.
• Communicate effectively, follow policies, resolve issues, and participate in training programs.

Benefits

• Free and discounted internet, TV, and mobile services.
• Commission and incentives, with potential earnings of $22.50 per hour.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED