Retail Sales Specialist

Charter Communications•New Philadelphia, OH

4d•Onsite

About The Position

As a Retail Sales Specialist at Spectrum, you will represent the company in retail stores and promote and sell its products and services to existing and new customers. The role focuses on enhancing the customer experience while meeting sales, service, and operational goals. Compensation starts at $18 per hour, with potential to earn $22.50 per hour through commissions and incentives. The position also offers free and discounted internet, TV, and mobile services and the opportunity to build a long-term career.

Requirements

High school diploma or equivalent.
Proficiency in cash handling and accurate payment transactions.
Comfort using personal technology, including mobile devices and video platforms, and proficiency with computer applications.
Basic math skills.
Ability to read, write, speak, and understand English.
Ability to prioritize, organize, manage multiple tasks, and handle change effectively.
Familiarity with goal- and incentive-based work environments.
Ability to perform well in a fast-paced team environment.
Effective communication with employees and customers in person, on the phone, and in writing.
Strong interpersonal skills for building partnerships across the organization.
Self-motivation, a competitive spirit, and a desire to exceed sales goals.
Positive and professional demeanor, attention to detail, and problem-solving skills.
Flexible schedule and regular attendance.
Ability to lift up to 35 pounds and stand for prolonged periods.
Ability to adhere to Spectrum's dress code and work in a moderately noisy retail environment.

Nice To Haves

Knowledge of the latest technology and devices.
1–5 years of sales or customer service experience.
1–3 years of telecommunications or wireless experience.

Responsibilities

Enhance the customer experience while meeting sales, service, and operational goals.
Identify sales opportunities and create customer experiences through product support and education.
Build positive customer relationships through effective listening, overcoming objections, and communicating the value of products.
Maintain knowledge of Spectrum products, pricing, promotions, and visual standards while minimizing product losses.
Maintain a welcoming store atmosphere and deliver a clean retail experience.
Communicate effectively, follow policies, resolve issues, and participate in training programs.