Retail Sales Specialist - Computing

Best Buy•Naples, FL
•Onsite

About The Position

As a Retail Sales Specialist in the computers department, you engage with customers to understand their needs, preferences, and budget, and provide expert advice and recommendations. You maintain expertise on department products, including their specifications, features, and benefits. The role is responsible for achieving revenue, margin, solutions, and operational targets, and for working with other sales floor employees to demonstrate, promote, and sell products and services.

Requirements

  • Able to work and thrive in a fast-paced, team-oriented environment.
  • Able to work a flexible schedule that matches availability, including weekends, nights, and holidays.

Responsibilities

  • Help customers in the computers department and achieve team and individual sales goals.
  • Stay informed about technology trends and product releases through continuous learning and development.
  • Handle customer inquiries, complaints, and returns professionally to ensure a positive shopping experience.
  • Use effective time-management strategies to prioritize daily tasks and responsibilities.
  • Maintain department merchandising and readiness to serve customers.
  • Coach other sales floor employees on how to succeed in the category.
  • Demonstrate, promote, and sell products and services in collaboration with other sales floor employees.
  • Achieve revenue, margin, solutions, and operational targets.

Benefits

  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, subject to eligibility.
  • Paid time off for eligible full-time and part-time employees, subject to applicable factors.
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