Retail Sales Specialist - Computing

Best Buy•Winston-Salem, NC
•Onsite

About The Position

As a Retail Sales Specialist in the computers department, you engage with customers to understand their needs, preferences, and budgets, and provide expert advice and recommendations. You maintain expertise on department products, including their specifications, features, and benefits, and help deliver profitability by achieving revenue, margin, solutions, and operational targets. You work closely with other sales floor employees to demonstrate, promote, and sell products and services. The role also involves maintaining department merchandising and readiness, and coaching other sales floor employees on how to succeed in the category.

Requirements

  • Thrive in a fast-paced, team-oriented environment.
  • Work a flexible schedule that matches your availability, including weekends, nights, and holidays.

Responsibilities

  • Help customers in the computers department and achieve team and individual sales goals.
  • Stay informed about technology trends and product releases through continuous learning and development.
  • Handle customer inquiries, complaints, and returns professionally to ensure a positive shopping experience.
  • Use effective time management to prioritize daily tasks and responsibilities.
  • Maintain department merchandising and readiness to serve customers.
  • Coach other sales floor employees on how to be successful in the category.
  • Work with other sales floor employees to demonstrate, promote, and sell products and services.
  • Achieve revenue, margin, solutions, and operational targets.

Benefits

  • Competitive pay
  • Employee discount
  • Financial savings and retirement resources
  • Support for physical and mental well-being
  • Leaves of absence and potential pay sources, subject to eligibility
  • Paid time off, subject to eligibility and employment factors
  • Incentive pay for eligible roles
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