Retail Sales Specialist - Computing

Best Buy•Oakdale, MN
•Onsite

About The Position

As a Retail Sales Specialist in the computers department, you engage with customers to understand their needs, preferences, and budget, then provide expert advice and recommendations. The company provides resources to help you maintain expertise in products, including their specifications, features, and benefits. You are responsible for delivering profitability by achieving revenue, margin, solutions, and operational targets, and you work closely with other sales floor employees to demonstrate, promote, and sell products and services. The role involves helping customers in the computers department, meeting sales goals, staying informed about technology trends and product releases, handling customer inquiries and returns, managing daily priorities, maintaining merchandising and department readiness, and coaching other sales floor employees on success in the category. The schedule is flexible to match availability and may include weekends, nights, and holidays.

Requirements

  • Thrive in a fast-paced, team-oriented environment.
  • Work a flexible schedule that matches availability, including weekends, nights, and holidays.

Responsibilities

  • Help customers in the computers department and achieve team and individual sales goals.
  • Stay informed about technology trends and product releases through continuous learning and development.
  • Handle customer inquiries, complaints, and returns professionally to ensure a positive shopping experience.
  • Use effective time management strategies to prioritize daily tasks and responsibilities.
  • Maintain department merchandising and readiness to serve customers.
  • Coach other sales floor employees on how to be successful in the category.
  • Work closely with other sales floor employees to demonstrate, promote, and sell products and services.
  • Achieve revenue, margin, solutions, and operational targets.

Benefits

  • Competitive pay
  • Employee discount
  • Financial savings and retirement resources
  • Support for physical and mental well-being
  • Leaves of absence, including intermittent or reduced-schedule leave for certain medical or family care leaves, subject to eligibility
  • Paid time off (vacation or PTO), subject to eligibility and other factors
  • Incentive pay for certain roles, subject to eligibility
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