Retail Sales Specialist - Computing

Best Buy•Northglenn, CO
•Onsite

About The Position

As a Retail Sales Specialist in the computers department, you engage with customers to understand their needs, preferences, and budget, then provide expert advice and recommendations. You maintain expertise in department products, including their specifications, features, and benefits, and help deliver profitability by achieving revenue, margin, solutions, and operational targets. You work with other sales floor employees to demonstrate, promote, and sell products and services. The role includes helping customers meet sales goals, staying informed about technology trends and product releases, handling customer inquiries and transactions professionally, managing daily tasks, maintaining department merchandising and readiness, and coaching other sales floor employees on the category. Best Buy describes its purpose as enriching lives through technology by humanizing and personalizing technology solutions in stores, online, and in customers’ homes. The company says its culture supports and values employees and aims to offer a workplace where people can bring their authentic selves.

Requirements

  • Ability to work and thrive in a fast-paced, team-oriented environment.
  • Ability to work a flexible schedule that matches availability, including weekends, nights, and holidays.

Responsibilities

  • Help customers in the computers department and achieve team and individual sales goals.
  • Stay informed about technology trends and product releases through continuous learning and development.
  • Handle customer inquiries, complaints, and returns professionally to ensure a positive shopping experience.
  • Use effective time management to prioritize daily tasks and responsibilities.
  • Maintain department merchandising and readiness to serve customers.
  • Coach other sales floor employees on how to succeed in the category.
  • Work with other sales floor employees to demonstrate, promote, and sell products and services.
  • Contribute to revenue, margin, solutions, and operational targets.

Benefits

  • Competitive pay
  • Employee discount
  • Financial savings and retirement resources
  • Support for physical and mental well-being
  • Leaves of absence and potential pay sources, subject to eligibility and applicable conditions
  • Intermittent or reduced-schedule leave for certain medical or family care leaves
  • Paid time off (vacation or PTO), subject to employment and other eligibility conditions
  • Incentive pay for certain eligible roles
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