Retail Sales Specialist - Computing

Best Buy•Nashua, NH
•Onsite

About The Position

As a Retail Sales Specialist in the computers department, you’ll engage with customers to understand their needs, preferences, and budget while providing expert advice and recommendations. The company provides resources to maintain expertise on department products, including specifications, features, and benefits. You’ll be responsible for delivering profitability by achieving revenue, margin, solutions, and operational targets. You’ll work closely with other sales floor employees to demonstrate, promote, and sell products and services. The role involves helping customers in the computers department, achieving team and individual sales goals, staying informed about technology trends and product releases through continuous learning and development, and maintaining department merchandising and readiness to serve customers. You’ll also handle customer inquiries, complaints, and returns professionally and coach other sales floor employees on how to succeed in the category. The position requires thriving in a fast-paced, team-oriented environment and working a flexible schedule that matches your availability, including weekends, nights, and holidays.

Requirements

  • Ability to work and thrive in a fast-paced, team-oriented environment.
  • Ability to work a flexible schedule matching your availability, including weekends, nights, and holidays.

Responsibilities

  • Help customers in the computers department and achieve team and individual sales goals.
  • Stay informed about technology trends and product releases through continuous learning and development.
  • Handle customer inquiries, complaints, and returns professionally to ensure a positive shopping experience.
  • Use effective time management strategies to prioritize daily tasks and responsibilities.
  • Maintain department merchandising and readiness to serve customers.
  • Coach other sales floor employees on how to be successful in the category.
  • Achieve revenue, margin, solutions, and operational targets.
  • Work with other sales floor employees to demonstrate, promote, and sell products and services.

Benefits

  • Competitive pay
  • Employee discount
  • Financial savings and retirement resources
  • Support for physical and mental well-being
  • Leaves of absence and potential pay sources, subject to eligibility
  • Paid time off for full-time and part-time employees, subject to applicable conditions
  • Incentive pay for eligible roles
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