Retail Sales Specialist - Appliances

Best Buy • Winston-Salem, NC

11h • Onsite

About The Position

As a Retail Sales Specialist in the appliances department, you’ll engage with customers to understand their needs, provide excellent service, demonstrate products, and make helpful recommendations. Best Buy provides training to help you become knowledgeable about kitchen and laundry appliances, including their specifications, features, and benefits. The role supports the customer experience, completes transactions, drives profitable growth, and works toward sales goals. It also includes maintaining department merchandising and readiness, staying current on technology and products, and training other sales floor personnel.

Best Buy describes its benefits as supporting employees’ overall well-being at work and at home. Benefits include competitive pay, an employee discount, financial savings and retirement resources, and support for physical and mental well-being. Leave and paid time off are available subject to eligibility and other factors. Certain roles may also be eligible for incentive pay.

Best Buy’s purpose is to enrich lives through technology by humanizing and personalizing technology solutions in stores, online, and in customers’ homes. The company describes its culture as supportive of employees and committed to being a great place to work. Best Buy is an equal opportunity employer.

Requirements

• At least 1 year of experience building complex solutions in sales, customer service, or related fields.

Nice To Haves

• At least 1 year of experience selling premium products, luxury brands, and/or in custom design environments.
• At least 1 year of experience in customer relationship management (CRM).

Responsibilities

• Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth, and achieve sales goals.
• Stay informed about the latest technology trends and products through continuous learning and professional development.
• Handle customer inquiries, complaints, and returns professionally to ensure a positive shopping experience.
• Prioritize activities based on urgency and importance, set realistic deadlines, and use tools and techniques to manage time effectively.
• Maintain department merchandising and readiness to serve customers.
• Train other sales floor personnel on how to be successful in the department.

Benefits

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for physical and mental well-being
• Leaves of absence, subject to eligibility
• Paid time off for eligible full-time and part-time employees, subject to applicable factors
• Incentive pay for certain eligible roles

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed