Retail Sales Specialist - Computing

Best Buy•Houston, TX
•Onsite

About The Position

As a Retail Sales Specialist in the computers department, you’ll engage with customers to understand their needs, preferences, and budget, then provide expert advice and recommendations. You’ll maintain expertise on products in the department, including their specifications, features, and benefits. The role is responsible for delivering profitability by achieving revenue, margin, solutions, and operational targets, while working with other sales floor employees to demonstrate, promote, and sell products and services. The role also involves helping customers meet sales goals, staying current on technology trends and product releases, handling customer inquiries and returns professionally, prioritizing daily work, maintaining department merchandising and readiness, and coaching other sales floor employees in the category. A flexible schedule is required to match availability, including weekends, nights, and holidays.

Requirements

  • Ability to work and thrive in a fast-paced, team-oriented environment.
  • Ability to work a flexible schedule that matches availability, including weekends, nights, and holidays.

Responsibilities

  • Help customers in the computers department and achieve team and individual sales goals.
  • Stay informed about technology trends and product releases through continuous learning and development.
  • Handle customer inquiries, complaints, and returns professionally to ensure a positive shopping experience.
  • Use effective time management strategies to prioritize daily tasks and responsibilities.
  • Maintain department merchandising and readiness to serve customers.
  • Coach other sales floor employees on how to be successful in the category.
  • Achieve revenue, margin, solutions, and operational targets.
  • Work with other sales floor employees to demonstrate, promote, and sell products and services.

Benefits

  • Competitive pay
  • Employee discount
  • Financial savings and retirement resources
  • Support for physical and mental well-being
  • Leaves of absence and potential pay sources based on eligibility
  • Intermittent or reduced-schedule leave for certain medical or family care leaves
  • Paid time off (vacation or PTO), subject to eligibility and employment conditions
  • Various forms of incentive pay for certain eligible roles
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