JM Wireless -FL 2nd & MLK E - FT - RSR -Metro by T-Mobile
About The Position
The Retail Sales Representative helps customers select wireless devices, plans, and accessories while contributing to store sales and customer satisfaction. The role involves demonstrating products, recommending solutions, supporting device setup and troubleshooting, and providing friendly service. Representatives also help maintain an organized, appealing store, support inventory and displays, follow policies for secure and private transactions, keep current with promotions and industry trends, attend training, and collaborate with colleagues. Compensation is described as an average hourly wage plus commission totaling $15–$30 per hour, with uncapped commission potential and commissions paid twice monthly.
Requirements
- Excellent communication skills and a friendly, positive attitude.
- Goal-oriented and driven to surpass sales goals.
- Organized, detail-focused, and able to work as part of a team.
- Flexible with working hours, including weekends and holidays.
- Eager to develop skills and stay current with technology trends.
- Ability to stand for long periods.
- Ability to lift objects weighing up to 40 pounds.
Nice To Haves
- Previous wireless or retail experience.
- Knowledge of wireless devices, plans, and accessories.
Responsibilities
- Greet customers and identify their wireless needs.
- Demonstrate devices, plans, and accessories.
- Promote upgrades, activations, and accessories to meet sales targets.
- Help customers set up devices and troubleshoot issues.
- Stay informed about industry trends, current promotions, and new products.
- Provide customer service, answer questions, and build customer loyalty.
- Keep the store organized and visually appealing.
- Support inventory management and maintain stock displays.
- Follow company policies to ensure secure and private transactions.
- Attend ongoing training on technology and sales techniques.
- Collaborate with the team to create a positive shopping environment.
Benefits
- Competitive base salary with uncapped commission potential.
- Medical, dental, vision, and life insurance and a 401(k) with matching for full-time employees.
- Supplemental insurance available.
- Career advancement opportunities within a growing company.
- Ongoing training and professional development.
- Individual commissions paid twice a month.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
