JM Wireless – MI WARREN RD - FT - RSR – Metro - T-Mobile

JM Wireless•Westland, MI
•$11 - $14

About The Position

The Retail Sales Representative helps customers find wireless devices, plans, and accessories that meet their needs. The role includes demonstrating products, promoting upgrades and activations, assisting customers with device setup and troubleshooting, and providing service that builds customer loyalty. Representatives also help maintain store displays and inventory, follow policies for secure and private transactions, participate in ongoing training, and collaborate with the team to create a positive shopping environment. Individual commissions are paid twice a month. The posting lists average hourly plus commission total compensation of $15–$30 per hour, with uncapped commission potential.

Requirements

  • Excellent communication skills and a friendly, positive attitude.
  • Goal-oriented and driven to surpass sales goals.
  • Organized, detail-focused, and a team player.
  • Flexible with hours, including weekends and holidays.
  • Eager to develop skills and stay current with technology trends.
  • Able to stand for long periods.
  • Able to lift objects weighing up to 40 pounds.

Nice To Haves

  • Previous wireless or retail experience.
  • Knowledge of wireless devices, plans, and accessories.
  • Bilingual written and speaking abilities.

Responsibilities

  • Greet customers and discover their wireless needs.
  • Demonstrate devices, plans, and accessories.
  • Promote upgrades, activations, and accessories to meet sales targets.
  • Help customers set up devices and troubleshoot issues.
  • Stay informed about industry trends, current promotions, and new products.
  • Provide customer service, answer questions, and build customer loyalty.
  • Keep the store organized and visually appealing.
  • Support inventory management and maintain stock displays.
  • Follow company policies to ensure secure and private transactions.
  • Participate in ongoing training on technology and sales techniques.
  • Collaborate with the team to create a positive shopping environment.

Benefits

  • Competitive base salary with uncapped commission potential; individual commissions are paid twice a month.
  • Medical, dental, vision, and life insurance, and a 401(k) with matching for full-time employees.
  • Supplemental insurance available.
  • Career advancement opportunities within a growing company.
  • Ongoing training and professional development.
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