Fayetteville - Sales

Parrish Tire Company • Fayetteville, NC

6d • $0 - $50,000 • Onsite

About The Position

The Retail Sales Representative builds and maintains relationships with walk-in customers and helps them meet their tire and service needs. The role requires a thorough understanding of common vehicle problems and tire-related products. The representative maintains product and industry knowledge, discusses service solutions after a mechanic assesses a problem, provides repair and tire-replacement quotes, creates work orders in the POS system, processes payments, orders tires, and follows up on open work orders. The position also supports inventory counts, training, other departments, and product delivery as assigned by the Store Manager. Most work is performed indoors. Overtime may sometimes be required and is expected as needed. The schedule is Monday through Friday, 7:30 a.m. to 5:30 p.m.

Requirements

• 2–3 years of experience in a service-related industry.
• High school diploma or GED.
• Proficiency in data entry and retrieval, Microsoft Word, Excel, PowerPoint, and basic internet skills.
• Dependability, attention to detail, cooperation, integrity, and self-control.
• Ability to communicate courteously and clearly in writing and verbally with customers and coworkers.
• Ability to concentrate on tasks without being distracted.
• Ability to exert muscle force to lift, push, pull, or carry objects weighing approximately 50 pounds.

Responsibilities

• Maintain knowledge of products, services, and industry trends and standards.
• Discuss service solutions with customers after a mechanic has assessed the problem.
• Provide quotes for mechanical repairs and tire replacement.
• Create work orders in the POS system for each customer and process payments.
• Order tires from the internal warehouse and external vendors as needed.
• Ensure completion of open work orders.
• Follow safety regulations, processes, and procedures required by Parrish Tire Company, TIA, OSHA, and NCDOL.
• Perform other duties assigned by the Store Manager, including quarterly inventory counts, attending training seminars, helping in other departments, assisting with training new sales personnel, and delivering products.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED