Retail Sales or Stock - Mall of Louisiana Rack

Nordstrom•Baton Rouge, LA

1d•$15 - $16

About The Position

Nordstrom Rack team members work in a fast-paced, high-energy environment, collaborating to create a welcoming and inclusive atmosphere and provide customers with a quick, easy experience. Team members keep the store clean and clutter-free and may occasionally work in different areas to maintain the sales floor and stockrooms and assist customers. Roles are available in Customer Service, Sales, and Early Morning Stock, with Stock starting at 4 a.m. The preferred area of interest can be discussed during the interview. Sales and Customer Service duties include keeping the sales floor ready through re-merchandising and straightening, assisting customers with transactions across in-store, online, and mobile platforms, supporting fitting rooms, returning clothing to the sales floor, organizing stockrooms, and ensuring merchandise is checked in and ticketed accurately. Team members use store technologies, follow operational, merchandise, and asset-protection standards, and promote programs such as Nordstrom Rewards. Stock Support and Fulfillment duties include receiving and processing freight and merchandise, fulfilling and shipping customer orders to quality standards, using inventory management systems to process and research shipments, maintaining clean and organized floors and stockrooms, and providing general store support such as event setup, markdowns, backroom organization, and moving fixtures. The role requires continuous movement for 6–8 hours per shift, frequent use of hands, and regular lifting. Sales and Customer Service team members regularly lift up to 10 pounds and occasionally up to 25 pounds. Stock and Fulfillment team members frequently lift and carry up to 25 pounds and occasionally up to 50 pounds. The hourly pay range is $15.30–$15.90, with pay offers depending on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching above the head to lift them.
Ability to regularly lift up to 10 pounds and occasionally up to 25 pounds.
For Stock and Fulfillment roles, ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Collaborate with teammates to create a welcoming and inclusive atmosphere and provide customers with a quick, easy experience.
Keep the store clean and clutter-free, including the sales floor and stockrooms.
Keep the sales floor ready through re-merchandising and straightening throughout the day.
Assist customers with cashiering and transactions across in-store, online, and mobile platforms, including operating point-of-sale systems, bagging items, and handling bulky or heavy items.
Support fitting rooms by greeting and assisting customers and sorting and returning clothing to the floor.
Sort and return clothing to the sales floor.
Keep stockrooms organized and ensure merchandise is checked in and accurately ticketed.
Demonstrate expertise in technologies used in the store environment.
Follow operational, merchandise, and asset-protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver it to selling departments.
Fulfill customer orders promptly and according to quality standards.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in line with inventory control processes.
Provide general store support, including setting up special events, organizing the backroom, processing markdowns, and relocating fixtures.