Retail Sales Manager

Camping World Holdings, Inc.•Lubbock, TX
•$65,000 - $90,000

About The Position

The Retail Sales Manager plays a key role in the dealership and drives business success by managing accounting, operations, compliance, shrink, and profitability while upholding the highest standards of integrity and ethics. The role focuses on delivering sales and business metrics, serving customers, maintaining store standards, and leading associates. The manager may be required to travel overnight occasionally and must work a flexible schedule to meet business needs.

Requirements

  • Bachelor’s degree in Business Management and/or 3–5+ years of retail management experience, preferably in a big-box format, or an equivalent combination of education and experience.
  • Must be at least 21 years of age.
  • Outstanding oral and written communication skills.
  • Leadership and interpersonal skills to interact with all levels of the company.
  • Excellent planning and organizing skills.
  • Ability to coach direct reports.
  • Proficient computer skills for working in a Windows-based environment.
  • Ability to maintain high standards for the facility, sales floor, and back of house on a daily basis.
  • Ability to work a flexible schedule to meet business needs.
  • Demonstrate ethical and honest behavior in day-to-day interactions and business decisions.
  • Must be flexible and able to react to business needs.
  • May hold up to 25 lbs and/or move up to 50 lbs with assistive devices.
  • Periods of standing, stooping, crawling, and bending.

Nice To Haves

  • Retail management experience in a big-box format.

Responsibilities

  • Drive business success by delivering metrics and achieving leaderboard results.
  • Connect with customers, assess their needs using open-ended questions, and recommend products suited to their outdoor lifestyles.
  • Demonstrate safe practices and procedures by following company standards.
  • Determine customers’ specialized product needs and services.
  • Suggest add-on sales to increase average transaction value.
  • Provide price estimates for designated installations before appointments are scheduled.
  • Keep customers informed about work progress.
  • Recruit and hire qualified associates in accordance with established pay guidelines.
  • Evaluate, coach, counsel, and train associates.
  • Develop seasonal merchandising strategies in accordance with company standards and planograms.
  • Participate in creating schedules designed to meet customer needs.
  • Engage with the community to promote the brand and stay informed about competitors.
  • Manage accounting, operations, compliance, shrink, and profitability while maintaining high standards of integrity and ethics.
  • Maintain facility, sales floor, and back-of-house standards on a daily basis.

Benefits

  • Paid Time Off
  • 401(k)
  • Employee Assistance Program
  • Good Sam Roadside Assistance
  • Discounts
  • Paid parental leave (if eligibility requirements are met)
  • Tuition reimbursement (if eligibility requirements are met)
  • On-the-job training opportunities
  • Comprehensive benefits for full-time associates, including medical, dental, vision, and more
  • Access to dental and vision coverage for part-time associates
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