Retail Sales Manager

MY WIRELESS • Torrance, CA

2d • $48,318 - $73,200 • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking an experienced Retail Sales Manager to lead a retail location. The manager coaches and develops team members to provide best-in-class customer service, build a loyal client base, and exceed sales targets. The role supervises daily store operations, including hiring, scheduling, training, and team development, while maintaining strong sales results and consistent customer experiences. The position is based in Torrance, California, and is full-time.

Requirements

• At least 1 year of management experience in a similar field.
• At least 1 year of retail or customer-facing sales experience.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Demonstrated ability to meet performance and operational standards.
• Ability to motivate, lead, and coach a team to achieve results.
• Strong organizational skills and attention to detail.
• Highly effective communication and interpersonal skills.
• At least 18 years of age and legally eligible to work in the United States.
• High school diploma or equivalent.

Nice To Haves

• Management experience in the wireless industry.
• Bilingual ability.
• Bachelor’s degree.
• Retail or customer-facing sales experience in the telecommunications industry.
• Experience prospecting through outbound calls.

Responsibilities

• Coach and develop team members to achieve company-established key performance indicators and location goals.
• Maintain location staffing through employee retention, recruiting, training, and development.
• Build a steady client base through ethical, customer-centric business practices.
• Establish business accounts by partnering with the AT&T Signature team to hold community events outside the store.
• Maintain a clean and safe store environment through inventory counts, device security, and merchandising in accordance with company standards and policies.
• Initiate, coordinate, and enforce operational policies and procedures.
• Ensure the location complies with legal requirements.
• Keep professional and technical knowledge current by attending educational workshops, reviewing professional publications, and establishing personal networks.
• Hire, schedule, train, and lead a team to deliver an extraordinary customer experience and exceed sales targets.

Benefits

• Base pay plus commission and bonus opportunities.
• Ongoing paid training.
• Career paths and growth potential.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit including AT&T work shirts and personal protective equipment.
• Sales contests and incentives for hitting key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED