Retail Sales Manager

MY WIRELESS•West Orange, TX

1d•$30,929 - $55,929•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking an experienced Retail Sales Manager to lead a retail location. The manager coaches and develops team members to provide excellent customer service, build a loyal client base, and exceed sales targets. The role supervises daily store operations, including hiring, scheduling, training, and developing employees, while maintaining strong sales results and a quality customer experience. The manager builds a steady client base through ethical, customer-focused practices and establishes business accounts by partnering with AT&T’s Signature team and holding community events outside the store. The role also maintains a clean and safe store, manages inventory and merchandising, enforces operational policies, complies with legal requirements, and keeps professional and technical knowledge current. My Wireless describes itself as a fast-growing AT&T Authorized National Retailer with more than 240 locations across the United States and Puerto Rico. The company offers paid training and career growth opportunities. This description is not all-inclusive; employees may perform other related duties as organizational needs arise.

Requirements

At least 1 year of management experience in a similar field.
At least 1 year of retail or customer-facing sales experience.
Ability to work flexible hours, including evenings, weekends, and holidays.
Demonstrated ability to meet performance and operational standards.
Ability to motivate, lead, and coach team members to achieve results.
Strong organizational skills and attention to detail.
Highly effective communication and interpersonal skills.
At least 18 years of age and legally able to work in the United States.
High school diploma or equivalent.

Nice To Haves

Management experience in the wireless industry.
Bilingual ability (may not be required depending on location).
Bachelor’s degree.
Retail or customer-facing sales experience in telecommunications.
Experience prospecting through outbound calls.

Responsibilities

Coach and develop team members to meet company-established key performance indicators and location goals.
Train and lead a team to provide an extraordinary customer experience and exceed sales targets.
Supervise daily location operations, including hiring, scheduling, employee development, and coaching.
Maintain location staffing through retention, recruiting, training, and development.
Build a steady client base through ethical, customer-centric business practices.
Partner with AT&T’s Signature team to establish business accounts and hold community events outside the store.
Maintain a clean and safe store environment, including inventory counts, securing devices, and merchandising according to company standards and policies.
Initiate, coordinate, and enforce operational policies and procedures.
Comply with legal requirements to uphold the location’s stability and reputation.
Keep professional and technical knowledge current by attending educational workshops, reviewing professional publications, and establishing personal networks.