Retail Sales Manager

Camping World • Lubbock, TX

3d

About The Position

The Retail Sales Manager plays a key role in the dealership and is responsible for driving business success by managing accounting, operations, compliance, shrink, and profitability through high standards of integrity and ethics. The role involves leading sales and store operations, developing associates, and maintaining store standards while responding to customer and business needs.

The manager connects with customers to understand their needs and recommend products and services for their outdoor lifestyles. They also oversee sales performance, staffing and coaching, seasonal merchandising, scheduling, and community engagement. Occasional overnight travel may be required, and the role requires a flexible schedule.

Requirements

• Bachelor's degree in Business Management and/or 3–5+ years of retail management experience, preferably in a big-box format, or an equivalent combination of education and experience.
• Must be at least 21 years of age.
• Outstanding oral and written communication skills.
• Leadership and interpersonal skills to interact with all levels of the company.
• Excellent planning and organizing skills.
• Ability to coach direct reports.
• Proficient computer skills to work in a Windows-based environment.
• Ability to maintain high standards for the facility, sales floor, and back-of-house areas on a daily basis.
• Ability to work a flexible schedule to meet business needs.
• Demonstrate ethical and honest behavior in day-to-day interactions and business decisions.
• Flexibility and ability to respond to business needs.
• Ability to hold up to 25 pounds and/or move up to 50 pounds with assistive devices.
• Ability to perform periods of standing, stooping, crawling, and bending.

Responsibilities

• Drive business success by delivering metrics and achieving leaderboard goals.
• Connect with customers, assess their needs using open-ended questions, and make relevant product suggestions.
• Demonstrate safe practices and procedures in the store in accordance with company standards.
• Determine specialized product needs and services by working directly with customers.
• Suggest add-on sales to increase average transaction value.
• Provide price estimates for designated installations before scheduling appointments.
• Keep customers informed about work progress.
• Recruit and hire qualified associates in accordance with established pay guidelines.
• Evaluate, coach, counsel, and train associates.
• Develop seasonal merchandising strategies in accordance with company standards and planograms.
• Participate in creating schedules geared toward meeting customer needs.
• Participate in the community to promote the brand and stay informed about competitors.
• Manage accounting, operations, compliance, shrink, and profitability while upholding integrity and ethical standards.
• Maintain high standards for the facility, sales floor, and back-of-house areas.

Benefits

• Paid time off
• 401(k)
• Employee Assistance Program
• Good Sam Roadside Assistance
• Discounts
• Paid parental leave, if eligibility requirements are met
• Tuition reimbursement, if eligibility requirements are met
• On-the-job training opportunities
• Comprehensive benefits package for full-time associates, including medical, dental, vision, and more
• Access to dental and vision coverage for part-time associates

What This Job Offers

• Job Type: Full-time
• Career Level: Manager