Retail Sales Manager

Dobbs Tire And Auto Centers • Warrensburg, MO

5d • $33,000 - $65,000

About The Position

The Retail Sales Manager drives sales performance and delivers exceptional customer experiences in a fast-paced automotive service environment. The role assesses customer needs, recommends appropriate tires and services, and manages day-to-day sales operations. The position calls for automotive knowledge, strong communication and multitasking skills, and the ability to balance customer service, shop workflow, and team coordination. The Retail Sales Manager is a hands-on leader responsible for maintaining a clean, organized, customer-focused environment while achieving store performance goals.

Driven by Dobbs brings together Dobbs Tire and Auto Centers and Conrad’s Tire Express & Total Car Care. The organization provides tires and automotive services, from routine maintenance to advanced diagnostics and engine repair, and invests in training, development, safety, and team wellbeing.

Requirements

• At least 1 year of experience in retail sales management.
• Valid driver’s license.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced, high-volume environment and manage competing priorities.
• Strong time management, accountability, prioritization, organization, and problem-solving skills.
• Commitment to safety and adherence to safety procedures, including proper use of personal protective equipment.
• Strong customer-service, relationship-building, teamwork, and attention-to-detail skills.
• Ability to meet and exceed sales goals and coordinate effectively with technicians, service advisors, and management.
• Agreement to complete a selection assessment and pre-employment screenings.

Nice To Haves

• Automotive repair industry experience.

Responsibilities

• Greet customers and assess their tire and automotive service needs professionally.
• Recommend and sell tires, services, and accessories that meet customer needs and store sales goals.
• Manage retail, wholesale, and national account sales transactions accurately and efficiently.
• Oversee shop workflow in light of available staff, equipment, and time.
• Track inventory, assist with tire stocking, and maintain organized, attractive point-of-sale displays.
• Perform daily opening and closing duties, handle deposits safely, and provide basic shop support, including occasional tire mounting and balancing.
• Lead by example in maintaining a clean, organized, customer-friendly showroom and service environment.
• Manage customer interactions, sales activity, and operational priorities simultaneously.
• Use automotive product knowledge to advise customers on tire selection, alignment needs, and general vehicle maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed