Retail Sales Keyholder- Highland Village

YETI Coolers•Houston, TX

19h•Onsite

About The Position

YETI is seeking a full-time Retail Sales Keyholder (described in the posting as a Team Lead) for its Highland Village store in Houston, Texas. The role provides leadership support and direction to the store team, helps execute company strategies, and coaches and motivates team members to deliver exceptional customer service in a fast-paced, results-oriented environment. YETI stores serve as community hubs where outdoor enthusiasts can connect and share experiences. The position supports store sales and profitability, daily operations, inventory and merchandising, customer and brand experience, community events, and team development. Applicants must be authorized to work in the United States full-time without employer sponsorship. YETI is an equal opportunity employer and offers accommodations to applicants with disabilities during the selection process.

Requirements

High school diploma or equivalent.
At least 2 years of leadership experience in a fast-paced specialty retail environment.
Experience using new technology and adopting new processes to increase profitability.
Passion for outdoor pursuits.
Ability to work a flexible schedule, including weekends, evenings, and holidays.
Ability to bend, lift, open, and move products weighing up to 50 pounds as needed, and to stand for an entire work shift.
Current authorization to work in the United States on a full-time basis without employer sponsorship.

Responsibilities

Drive store sales and profitability through effective operations and by prioritizing the customer experience.
Support the Store Manager in delivering sales goals, executing daily store operations, and communicating with the team.
Manage inventory receiving and replenishment processes efficiently and accurately.
Execute new product launch floor sets and merchandising direction in line with brand strategy.
Own an assigned division of responsibility, including inventory and product processing, visual merchandising, and community events.
Provide exceptional customer service and identify products suited to customers’ pursuits.
Represent the YETI brand enthusiastically and inspire customers to become lifetime YETI customers.
Support the execution of in-store community marketing events.
Support team coaching and development of key skills to improve sales performance.
Assess Guide performance and share observations with store leadership to address development opportunities.
Build strong team morale and inspire the team to perform at an exceptional level.
Communicate clearly and concisely with a variety of stakeholders and customers.