Retail Sales Keyholder- Highland Village
About The Position
YETI is seeking a full-time Retail Sales Keyholder to provide leadership support and direction to the store team at its Highland Village store in Houston, Texas. The role helps execute company strategies, coach and motivate YETI brand enthusiasts, and deliver exceptional customer service in a fast-paced, results-oriented retail environment. YETI stores serve as community hubs for outdoor enthusiasts, where customers can connect, share experiences, and build relationships. The Keyholder contributes to store sales and profitability, daily operations, customer and brand experience, merchandising, inventory processes, community events, and team development.
Requirements
- High school diploma or equivalent.
- At least 2 years of leadership experience in a fast-paced, specialty retail environment.
- Experience using new technology and adopting new processes to increase profitability.
- Passion for outdoor pursuits.
- Availability to work a flexible schedule, including weekends, evenings, and holidays.
- Ability to bend, lift, open, and move product weighing up to 50 pounds as needed, and to stand for the entire work shift.
- Currently authorized to work in the United States full-time without the need for employer sponsorship.
Responsibilities
- Drive store sales and profitability through effective operations and by prioritizing the customer experience.
- Support the Store Manager in delivering sales goals, executing daily store operations, and communicating with the team.
- Drive inventory receiving and replenishment processes efficiently and accurately.
- Execute new product launch floor sets and merchandising direction in alignment with brand strategy.
- Own an assigned division of responsibility, including inventory and product processing, visual merchandising, and community events.
- Provide exceptional customer service and identify the best products for customers’ pursuits.
- Represent the YETI brand with enthusiasm and inspire customers to become lifelong YETI customers.
- Support the execution of in-store community marketing events.
- Support team coaching and development of key skillsets to accelerate sales performance.
- Assess Guide performance and share observations with store leadership to address development opportunities.
- Build strong team morale and inspire the team to perform at an exceptional level.
- Communicate clearly and concisely with a variety of stakeholders and customers.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
