About The Position

As a Nordstrom Rack team member, you’ll work in a fast-paced, high-energy environment, collaborating with teammates to create a welcoming and inclusive atmosphere for customers. You’ll help provide a quick and easy customer experience while keeping the store clean and clutter-free. You may occasionally work in different areas of the store to maintain the sales floor and stockrooms and help customers find merchandise. The role includes sales-floor merchandising and recovery, cashiering across in-store, online, and mobile platforms, fitting-room assistance, returning clothing to the sales floor, organizing stockrooms, checking in and ticketing merchandise, using store technologies, following operational and asset-protection standards, and promoting Nordstrom Rewards. The position pays $17.05–$17.75 per hour. Pay offers depend on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources; eligibility requirements may apply.

Requirements

  • Clear and effective communication and strong interpersonal skills.
  • Accountability, initiative, and a high level of ownership.
  • Organizational skills and attention to detail, with the ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to work a flexible schedule based on business needs.
  • Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Keep the sales floor runway-ready, sized, and filled through re-merchandising and straightening throughout the day.
  • Assist customers with cashiering and transactions across in-store, online, and mobile platforms, including operating a point-of-sale system and bagging merchandise.
  • Provide a smooth fitting-room experience by greeting and assisting customers and sorting and returning clothing to the floor.
  • Keep the customer experience clean and clutter-free by sorting and returning clothing to the sales floor.
  • Keep stockrooms organized and ensure merchandise is properly checked in and accurately ticketed.
  • Demonstrate expertise in technologies used in the store environment.
  • Follow operational, merchandise, and asset-protection standards.
  • Promote initiatives such as the Nordstrom Rewards program.
  • Collaborate with teammates and help customers find merchandise.

Benefits

  • Medical, vision, and dental insurance options
  • Retirement benefits, including 401(k)
  • Paid time away and PTO accruals
  • Life and disability insurance options
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • Potential performance-based incentives or bonuses
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