Retail Sales Coordinator

Thornton Winery•Temecula, CA

About The Position

The Retail Sales Coordinator assists the manager in fulfilling the retail department’s financial goals, promotes the winery in the best interests of both the winery and its customers, and provides backup for the retail manager when needed. The role also supports the manager with trustworthy, confidential suggestions and helps make the retail store an attractive destination through displays, signage, advertising, and innovative merchandising. The position coordinates retail inventory, orders, supplies, merchandise receiving and pricing, register operations, staff scheduling, wine club charges and shipments, and customer service. It supports purchasing and related administrative tasks, with orders requiring manager approval.

Requirements

  • Must be able to lift cases of wine weighing 50 pounds.

Nice To Haves

  • Three years of wine sales experience (preferred).

Responsibilities

  • Track Champagne inventory daily and restock gondolas.
  • Place wine orders for scheduled deliveries and restock after the weekend.
  • Maintain gift shop supplies, including bags, tissue paper, register paper, forms, and office supplies.
  • Become familiar with retail inventory; perform monthly inventory; notify the manager when items need reordering or merchandise is damaged or missing.
  • Know and carry out inventory, opening and closing, sales clerk, cleaning, maintenance, merchandise check-in, pricing, and inventory duties; supervise and participate in cleaning and maintenance as needed.
  • Operate the cash register and balance cash drawers.
  • Assist the manager with purchases, including selecting merchandise, completing purchase orders, calling in orders, and setting up accounts; obtain manager approval for all orders.
  • Immediately inventory shipments, check merchandise against purchase orders, set prices, mark items, record items in manufacturer files, and stock shelves.
  • Enter new items into the computer inventory, update prices, and approve payment invoices for merchandise received.
  • Schedule retail staff and ensure shifts are covered before approving requests for time off.
  • Execute monthly wine club membership charges and ship wine orders and club commissions.
  • Handle customer service issues.

Benefits

  • Dental insurance
  • Employee discount
  • Health insurance
  • Vision insurance
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