About The Position

As a Retail Sales Consultant at Swarovski, you will provide outstanding customer service, create memorable brand experiences, and inspire customers through your passion for the products. You will build customer relationships, support loyalty, achieve sales goals, and contribute to a welcoming and organized team environment. You will keep your product knowledge current and use digital tools to enhance the customer experience.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curious, empathetic, results-driven team player with a commercial mindset.
  • Digitally savvy and comfortable using retail technology.
  • Confident expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on brand products and use digital tools to enhance the customer experience.

Benefits

  • Sales incentive bonus pay program.
  • Recognition awards.
  • Exclusive employee discounts on Swarovski products.
  • Paid volunteering leave.
  • Global employee assistance program covering mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Opportunities for career development.
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