About The Position

Swarovski is hiring a seasonal Retail Sales Consultant at Otay Ranch Town Center in Chula Vista, California. The role focuses on delivering exceptional customer service, creating memorable brand experiences, inspiring customers with Swarovski products, and contributing to sales goals and a vibrant retail team. The stated pay range is $17.00–$18.00 per hour. Regular employees may participate in a sales incentive bonus program, but seasonal hires are not eligible for that program. Swarovski creates crystal-based products, including crystals, gemstones, Swarovski Created Diamonds, jewelry, accessories, and home décor. The company describes sustainability and responsibility as central to its brand, including circular innovation, diversity and inclusion, and the philanthropic work of the Swarovski Foundation. Swarovski is an equal opportunity employer committed to inclusive recruitment and a workplace where everyone feels they belong.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
  • Digital savvy and comfortable using retail technology.
  • Confidence expressing individuality and contributing creative ideas.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting customer relationships and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to maintain a welcoming, organized store environment.
  • Stay current on product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development opportunities toward leadership or specialist roles, including Store Manager, Trainer, or Visual Merchandiser.
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