Retail Sales Consultant - Full Time - Grapevine Mills Outlets - Grapevine, TX
About The Position
Swarovski is hiring a full-time Retail Sales Consultant at Grapevine Mills Outlets in Grapevine, Texas. The Sales Consultant delivers exceptional customer service, creates memorable brand experiences, inspires customers with product knowledge, and contributes to individual and team sales goals. The role involves building customer relationships and loyalty, collaborating with the store team, and using digital retail tools to enhance the customer experience. Swarovski creates crystal-based products and emphasizes craftsmanship, individuality, sustainability, diversity, and inclusion. The company offers training and career development, with opportunities to advance into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.
Requirements
- Excellent, proven customer service skills and a personality that builds trust.
- Ability to build trust through curiosity and empathy and contribute as a results-driven team player with a commercial mindset.
- Digital savvy and comfortable using retail technology.
- Confidence expressing individuality and bringing creative ideas to the team.
Nice To Haves
- Passion for fashion, luxury, or lifestyle brands.
- Experience in a multicultural retail environment.
Responsibilities
- Deliver outstanding customer service and create emotional connections through storytelling.
- Build trust and lasting relationships with customers and promote loyalty programs.
- Achieve individual and team sales goals and take accountability for results.
- Collaborate with the team to create a welcoming, organized store environment.
- Stay current on brand products and use digital tools to enhance the customer experience.
Benefits
- Recognition awards celebrating achievements.
- Exclusive employee discounts on Swarovski products.
- Paid volunteering leave.
- Global employee assistance program covering mental, physical, and emotional health, managerial support, and financial and legal matters.
- Comprehensive product and personal training.
- Career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
