Sales Associate, Grapevine Mills

Knitwell Group•Grapevine, TX
•Onsite

About The Position

The Sales Associate serves as a brand ambassador, building authentic connections with customers and guiding their shopping journeys with personalized styling recommendations. The role helps maintain an attractive, well-organized sales floor and collaborates with the team to provide personalized customer experiences and support an inviting store environment. Associates use available technology to communicate company priorities and promotions and help customers have a seamless omnichannel shopping experience.

Requirements

  • Flexible availability, including evenings, weekends, and holidays.
  • Technology proficiency and the ability to operate a point-of-sale system.
  • Ability to take initiative and make thoughtful decisions.
  • A hospitality mindset when engaging with customers.

Nice To Haves

  • Sales Associate or other customer-focused experience.

Responsibilities

  • Connect with customers, listen to their needs, and create personalized shopping experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to build brand loyalty.
  • Maintain high visual and operational standards while keeping the focus on customers.
  • Use technology and available tools to stay informed about company priorities and promotions and support omnichannel shopping.
  • Partner with store leaders to meet individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and properly placed on the sales floor.

Benefits

  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company's brands.
  • Community impact through philanthropic partnerships.
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