About The Position

Swarovski is seeking a part-time Retail Sales Consultant to deliver exceptional customer service and create memorable brand experiences. The role involves building customer relationships, sharing product knowledge, achieving sales goals, and contributing to a welcoming and organized store environment. Consultants use digital tools to enhance the customer experience and collaborate with teammates while representing Swarovski’s style and values.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curious, empathetic, results-driven team player with a commercial mindset.
  • Digitally savvy and comfortable using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting customer relationships and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to maintain a welcoming, organized store environment.
  • Stay current on brand and product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Recognition awards celebrating achievements.
  • Exclusive employee discounts on Swarovski products.
  • Paid volunteering leave.
  • Global employee assistance program covering mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Opportunities for career development, including growth into leadership or specialist roles.
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